NOTE: PLEASE DO YOUR RESEARCH BEFORE PURCHASING THIS ITEM FOR FITMENT. We secure the product on skid and wrap to secure the attached parts. You will receive the on-line tracking information. When the item is being delivered you must check the item for any transport damage before signing the release paper. In case the product is damaged (less than 1% chance) simply refuse the product and inform us as soon as possible. Unless otherwise stated, you are purchasing a tested, working unit. Claims or chargebacks stating the item is not as described will not be accepted. If a settlement is in progress and the client attempts a chargeback, know that all previous offers are subject to deductions in dealing with the chargeback case. Pictures and documents (invoice and mechanic report) will be required to support claims. We would greatly appreciate your cooperation. The following claims are not accepted: You cannot claim for any parts which was not included in original package nor mentioned in description page. You cannot claim for any part, component or sensor which are clearly showing damaged in the original listing picture(s) or in the description of the item. You cannot claim for an item which is not compatible with your vehicle but you realized after receiving the item or during installation. The test and inspection is to determine that no damages have occurred to the products or items during the client’s possession. CLAIMS We are not responsible for any labor charges. Labor costs are not covered. All wear and tear parts e. Timing belt, water pump, belts, seals, spark plugs, spark plug wires, etc. Damage to oil pans cannot be covered. Due to the process in which we import; many engines will have dents and imperfections on the oil pan at the time of listing.. You will receive the item as shown in the pictures displayed. Some products may require additional components to be fully functional.